Privacy Notice

Last Updated: June 22, 2026

1. Introduction

Cooper’s eSports Gaming Center, also operating as Cooper’s eSports and eSports Center, respects your privacy. This Privacy Notice explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, make a reservation, purchase gift cards, register for camps or events, complete waiver forms, interact with our social media pages, or otherwise use our services.

For purposes of this Privacy Notice, “Cooper’s,” “we,” “us,” and “our” refer to Cooper’s eSports Gaming Center. “Services” means our esports gaming center services, including gaming sessions, reservations, camps, tournaments, private events, birthday parties, corporate events, gift cards, waivers, customer support, marketing communications, and related website services.

This Privacy Notice applies to the website and pages where it is posted or linked.

2. Information We Collect

We may collect personal information directly from you, automatically through our website, from parents or guardians, from vendors that help us operate our Services, and from third-party platforms you choose to use.

A. Information You Provide to Us

We may collect the following types of information when you contact us, book services, register for events or camps, complete a waiver, purchase gift cards, or submit an inquiry:

• Name
• Parent or guardian name
• Camper or participant name
• Age, date of birth, or age range where needed for camps or age-appropriate programming
• Email address
• Phone number
• Mailing address or billing address
• Emergency contact information
• Authorized pickup information for camps or youth programs
• Allergy, medical, accessibility, or safety information you choose to provide so we can support a participant’s safety
• Reservation, event, birthday party, camp, or tournament details
• Gaming preferences, username, gamer tag, or team information if needed for events or tournaments
• Waiver, release, consent, and acknowledgement information
• Payment, transaction, and gift card information
• Messages, emails, form submissions, reviews, survey responses, or other communications you send us
• Employment, caster, streamer, sponsorship, partnership, or advertising inquiry information
• Photos, videos, or media consent information if you participate in events, tournaments, camps, promotions, or marketing activities

We generally do not collect full payment card numbers directly through our website. Payment information may be processed by third-party payment processors or booking platforms.

B. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referring and exit pages
• Pages viewed
• Date and time of visit
• Approximate location based on IP address
• Cookie identifiers
• Advertising identifiers
• Website usage data
• Interactions with links, forms, buttons, embedded content, or pages

C. Information from Third Parties

We may receive information from third-party services that help us operate our business, such as:

• Booking and scheduling platforms
• Waiver platforms
• Payment processors
• Gift card providers
• Tournament registration platforms
• Email, SMS, or customer relationship management providers
• Website hosting and analytics providers
• Advertising and social media platforms
• Event partners, coaches, vendors, sponsors, or program partners
• Publicly available sources or directories

3. How We Use Information

We may use personal information for the following purposes:

• To operate and manage Cooper’s eSports Gaming Center
• To process reservations, purchases, gift cards, camps, events, tournaments, and private bookings
• To communicate with customers, parents, guardians, participants, vendors, and event partners
• To confirm registration, check-in, check-out, waivers, emergency contacts, and authorized pickups
• To provide safe and age-appropriate camp, event, and gaming experiences
• To respond to questions, requests, complaints, and customer service needs
• To send administrative messages, confirmations, reminders, updates, and policy notices
• To send marketing or promotional communications, where permitted by law
• To improve our website, services, events, camps, and customer experience
• To analyze website traffic and advertising performance
• To prevent fraud, misuse, security incidents, or violations of our rules
• To enforce waivers, terms, center policies, and legal rights
• To comply with laws, subpoenas, court orders, insurance requirements, and legal obligations
• To evaluate employment, caster, streamer, sponsorship, partnership, or advertising inquiries
• To complete a merger, sale, financing, transfer, or other business transaction if applicable

4. Cookies, Pixels, Analytics, and Advertising

Our website may use cookies, pixels, tags, scripts, software development kits, analytics tools, advertising tools, and similar technologies. These tools may help us:

• Keep the website functioning properly
• Understand how visitors use the website
• Measure page performance
• Remember preferences
• Improve content and marketing
• Show or measure advertising
• Connect website activity with social media or advertising platforms

These technologies may collect information such as IP address, device identifiers, browser information, pages visited, links clicked, and interactions with our website. Some third-party analytics or advertising tools may use this information across different websites or services.

You can usually adjust browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

Where required by law, we will provide a way to opt out of sale, sharing, or targeted advertising uses of personal information. If we use advertising pixels or similar tools that may be considered “sharing” under California law, we will provide a Your California Privacy Choices or similar link.

5. How We Disclose Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Vendors

We may share information with vendors that help us operate our business, such as:

• Website hosting providers
• Booking and scheduling platforms
• Waiver providers
• Payment processors
• Gift card providers
• Email and SMS providers
• Customer support tools
• Analytics providers
• Security and fraud prevention providers
• Marketing and advertising providers
• IT and software vendors
• Professional advisors, including attorneys, accountants, consultants, and insurers

B. Event, Camp, and Program Partners

For camps, tournaments, private events, corporate events, birthday parties, or special programs, we may share limited information with coaches, instructors, staff, event partners, tournament operators, sponsors, or vendors when needed to operate the program, provide services, verify participation, manage safety, or fulfill the purpose of the event.

We do not intentionally share children’s personal information with sponsors or marketing partners for behavioral advertising without appropriate parental consent where required.

C. Legal, Safety, and Compliance Purposes

We may disclose information when we believe it is necessary to:

• Comply with applicable law
• Respond to legal process
• Protect the safety of customers, minors, employees, guests, or the public
• Investigate fraud, security issues, or policy violations
• Enforce our waivers, terms, rules, or agreements
• Protect our rights, property, operations, or business interests

D. Business Transactions

If our business is involved in a merger, sale, financing, restructuring, acquisition, transfer of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

6. Children’s and Minors’ Privacy

Cooper’s eSports offers services that may be used by minors, including camps, youth events, birthday parties, and gaming activities. Registration for camps, waivers, payments, and required communications for minors should be completed by a parent or legal guardian.

Children under 13 should not submit personal information directly through our website without a parent or legal guardian. If we learn that we collected personal information directly from a child under 13 without required parental consent, we will take reasonable steps to delete that information or obtain appropriate consent.

For camp and youth program registration, we may collect limited information about a child from a parent or guardian, such as the child’s name, age, emergency contact information, authorized pickup information, allergy or medical information, and information needed for safety, participation, or program administration.

Parents and legal guardians may contact us to request review, correction, or deletion of personal information related to their child, subject to legal, safety, recordkeeping, and operational exceptions.

We do not knowingly sell or share personal information of consumers under 16 years of age for cross-context behavioral advertising without required consent.

7. Photos, Videos, Streaming, and Event Media

Cooper’s eSports may host events, tournaments, camps, birthday parties, corporate events, livestreams, photography, video recording, social media content, or promotional activities.

Where required, we may request a separate media release or parental consent before using identifiable photos, videos, names, likenesses, gamer tags, or recordings of minors for promotional or public-facing purposes.

Not all in-venue photography or recording is controlled by Cooper’s. Guests, event participants, streamers, sponsors, or third parties may capture media during public or semi-public events. We encourage all guests to respect the privacy and safety of others, especially minors.

8. Text Messages, Emails, and Marketing Communications

If you provide your phone number or email address, we may use it to send confirmations, reminders, customer service messages, event updates, or promotional communications.

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. You may opt out of marketing text messages by replying STOP, where applicable. Even if you opt out of marketing, we may still send non-marketing messages related to transactions, reservations, safety, waivers, policy updates, or customer service.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Notice, including to provide Services, maintain business records, comply with legal obligations, resolve disputes, protect safety, enforce agreements, and support legitimate business operations.

Retention periods may vary depending on the type of information. For example:

• Reservation and transaction records may be retained for accounting and legal purposes
• Waivers and releases may be retained for legal and risk-management purposes
• Camp safety information may be retained for the camp period and a reasonable period afterward
• Marketing contact information may be retained until you opt out or request deletion, subject to legal exceptions
• Website analytics information may be retained according to our analytics provider settings

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration.

No website, system, or method of transmission is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.

11. Third-Party Websites and Platforms

Our website may link to or integrate with third-party websites and services, including booking tools, waiver providers, payment processors, gift card platforms, tournament platforms, social media platforms, Discord, Twitch, YouTube, Instagram, Facebook, X, and other external services.

This Privacy Notice does not control the privacy practices of third parties. We encourage you to review the privacy notices of any third-party websites or services you use.

12. California Privacy Rights

This section applies to California residents.

A. California Online Privacy Notice

California law requires certain website operators to disclose how they respond to browser “Do Not Track” signals. At this time, our website does not respond to Do Not Track signals. We may respond to legally required opt-out preference signals, such as Global Privacy Control, if and to the extent required by applicable law and supported by our website technology.

Third parties may collect information about your online activities over time and across different websites when you use our website, including through cookies, pixels, embedded content, analytics tools, or advertising technologies.

B. CCPA/CPRA Notice

This subsection applies if and to the extent Cooper’s eSports is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Request access to personal information
• Request deletion of personal information, subject to exceptions
• Request correction of inaccurate personal information
• Opt out of sale or sharing of personal information
• Limit certain uses and disclosures of sensitive personal information
• Not be discriminated against for exercising privacy rights

C. Categories of Personal Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

D. Sources of Personal Information

We may collect personal information from:

• You
• Parents or guardians
• Camp, event, or tournament participants
• Booking, payment, gift card, waiver, or registration platforms
• Website analytics and advertising tools
• Social media or third-party platforms
• Event partners, instructors, coaches, vendors, or sponsors
• Publicly available sources

E. Business or Commercial Purposes

We may collect and use personal information for:

• Providing gaming center services
• Processing purchases, reservations, registrations, waivers, and gift cards
• Operating camps, parties, events, tournaments, and corporate programs
• Customer service and communications
• Safety, security, and fraud prevention
• Marketing and advertising
• Website analytics and improvement
• Legal compliance and risk management
• Internal business operations

F. Sale or Sharing of Personal Information

We do not sell personal information for money.

However, some analytics, advertising, social media, or pixel-based tools may involve disclosures of identifiers or internet activity information that could be considered “sharing” under California law if used for cross-context behavioral advertising.

If our practices are considered selling or sharing under California law, California residents may opt out by using our Your California Privacy Choices link or by contacting us using the information below.

We do not knowingly sell or share personal information of consumers under 16 without required consent.

G. Sensitive Personal Information

We may collect sensitive personal information only where reasonably necessary for safety, participation, legal compliance, account security, or other permitted purposes. For example, we may collect allergy or medical information for camp safety if a parent or guardian provides it.

We do not use sensitive personal information to infer characteristics about you.

H. How to Submit a California Privacy Request

California residents may submit privacy requests by contacting us at:

Cooper’s eSports Gaming Center
Attn: Privacy Request
2700 Alton Parkway, Suite 237
Irvine, CA 92606
Phone: 888-694-5138
Email: mgr@coopers.gg

We may need to verify your identity before responding to certain requests. Parents or legal guardians requesting information about a minor may be required to verify their relationship to the child.

You may designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof of authorization and verification of identity.

13. Your Choices

You may have the following choices depending on your location and the type of information involved:

• Update or correct information by contacting us
• Opt out of marketing emails using the unsubscribe link
• Opt out of eligible text messages by replying STOP
• Adjust browser cookie settings
• Use available cookie or privacy preference tools on our website
• Contact us to request access, correction, or deletion where required by law
• Contact us to request review or deletion of a child’s information, subject to legal and safety exceptions

14. Accessibility

We are committed to making this Privacy Notice reasonably accessible. If you need this notice in an alternative format, please contact us.

15. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we update it, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice through our website or other appropriate means.

16. Contact Us

For questions about this Privacy Notice or our privacy practices, please contact:

Cooper’s eSports Gaming Center
2700 Alton Parkway, Suite 237
Irvine, CA 92606
Phone: 888-694-5138
Email:mgr@coopers.gg